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AC Installations and Repairs

Epic Air Heating and Cooling LLC offers expert AC installation and repair services. Stay cool and comfortable by booking your air conditioning service now!

AC Installations and Repairs

Why professional AC installations matter

An improperly sized or poorly installed AC shortens equipment life, raises energy costs, and can fail during the hottest days. A professional installation that includes accurate load calculations, correct refrigerant charging, and verified airflow ensures reliable performance and preserves manufacturer warranties. For homeowners ready to replace an aging unit or install central air for the first time, the installation process directly affects comfort, operating cost, and long-term serviceability.

Common AC problems and how we address them

Understanding frequent issues helps prioritize repairs and avoid repeat service visits. Common AC faults include:

  • Refrigerant leaks - Low refrigerant reduces cooling capacity and risks compressor damage. Repair includes leak detection, reclaim and repair of the leak source, and correct refrigerant recharge to factory spec.
  • Compressor failure - A failing compressor is a major repair. Diagnosis confirms whether the compressor or related components (contactor, capacitors, starter) are to blame and whether replacement or replacement of the outdoor condensing unit is most cost effective.
  • Blower motor or fan issues - Weak or noisy airflow often stems from blower motor wear, dirty evaporator coils, or obstructions. Solutions include motor replacement, cleaning, and airflow balancing.
  • Thermostat and control faults - Incorrect temperature control or short cycling usually points to thermostat calibration, wiring, or compatibility issues, especially when newer smart thermostats are added.
  • Electrical problems - Tripped breakers, damaged capacitors, or bad relays require careful electrical diagnosis and safe component replacement.
  • Drainage and coil problems - Clogged condensate drains and dirty evaporator coils reduce efficiency and can cause water damage. Cleaning and condensate system repair restore normal function.

The AC installation process (step by step)

A professional installation follows a structured process to protect performance and warranties:

  1. Site assessment - Inspect the property layout, ductwork condition, insulation, and access to electrical and refrigerant lines. Evaluate any duct leakage or required modifications.
  2. Load calculations - Perform Manual J load calculations to size the system based on square footage, insulation, window types, orientation, and occupancy. Proper sizing avoids short cycling or underperformance.
  3. System selection and sizing - Recommend equipment that balances initial cost, SEER efficiency rating, matched indoor and outdoor components, and compatibility with existing ductwork.
  4. Energy-efficient and thermostat options - Discuss high-efficiency models, variable-speed compressors, and smart thermostats that improve comfort and can reduce operating costs.
  5. Permitting - Obtain necessary local permits and schedule inspections as required by code for refrigerant handling and electrical work.
  6. Professional installation steps - Remove old equipment, prepare mounting pads or brackets, connect refrigerant lines, electrical, and duct transitions, set refrigerant charge per manufacturer specs, and install thermostat and controls.
  7. Safety checks and post-installation testing - Verify electrical connections, test system startup, measure superheat/subcooling, confirm airflow, and validate thermostat operation.
  8. Warranty details - Provide information on manufacturer and workmanship warranties, registration requirements, and recommended maintenance intervals.
  9. Handover and documentation - Deliver operation instructions, service records, and recommended maintenance schedules.

Diagnostic approach for repairs

Effective repairs start with a systematic diagnostic procedure:

  • Gather history: symptoms, when the issue started, and recent work or thermostat changes.
  • Visual inspection: check for obvious damage, refrigerant oil stains, or airflow restrictions.
  • Electrical testing: measure voltages, amps, and component continuity.
  • Refrigerant and pressure checks: identify leaks and measure operating pressures.
  • Component-specific testing: test capacitors, contactors, and motors for proper function.

Diagnostics lead to a clear repair plan with estimated timelines and parts needs.

Repair solutions and timelines

Repair times vary by the issue:

  • Routine fixes (thermostat recalibration, capacitor or contactor replacement, condensate unclog) — typically same-day to 24 hours.
  • Moderate repairs (refrigerant leak repair and recharge, blower motor replacement) — often 1 to 2 days depending on parts availability.
  • Major repairs (compressor replacement or full outdoor unit swap) — commonly 1 to 3 days, including permit and recovery requirements.

Emergency response options prioritize systems that endanger health or cause property damage, such as complete failure during extreme heat or significant refrigerant leaks.

Maintenance plans and long-term care

Regular maintenance extends system life and keeps efficiency high. Typical maintenance plans include:

  • Biannual inspections (spring for cooling, fall for heating)
  • Coil and condense drain cleaning
  • Refrigerant level and pressure checks
  • Air filter checks and replacement options
  • Electrical connection tightening and component testing
  • Airflow and thermostat calibration

Maintenance plans often offer priority scheduling for repairs and seasonal tune-ups that help avoid emergency breakdowns and preserve warranties.

Certifications, guarantees, and financing options

Professional installations and repairs should be performed by technicians with relevant certifications, refrigerant handling credentials, and continuing education on modern systems. Workmanship guarantees and adherence to manufacturer instructions protect your equipment and any warranty coverage. Financing options commonly available through lenders or dealer programs may include low-interest plans or deferred payments to make replacements more manageable. When considering financing, compare term lengths, interest rates, and any eligibility criteria.

Preparing to schedule service

When preparing for installation or repair, have the following ready to streamline service:

  • Address and easiest access points to indoor and outdoor equipment
  • Existing system make, model, and serial numbers if available
  • Description of symptoms and when issues began
  • Any recent service records or warranty documentation
  • Preferred days and any access constraints

Timely, professional AC Installations and Repairs minimize downtime, lower operating costs, and maintain home comfort. Following proper load calculations, correct sizing, verified installation steps, and scheduled maintenance reduces the likelihood of costly repairs and ensures efficient performance across seasons.

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Financing

Our financing solutions are designed to meet your unique needs, offering flexibility and support for your financial goals.

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Customer Testimonials

Our customers consistently praise our exceptional service and attention to detail, making us a trusted choice for all your HVAC needs.

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We highly recommend this company. We have used other larger hvac companies in the past that have led to a lot of frustration. Epic Air has been fantastic on all levels especially attention to detail and customer service. We are very thankful for David and will use Epic Air for all of our heating and cooling needs. Great company highly recommend.

Pat S.
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Epic Air has been thorough and fair with us on multiple projects, at two of our properties great communication and honest with us, never have been pushy at upselling us on what we didn’t need. From maintenance, service to full replacement, If your in the lake Lanier area or north Georgia I highly recommend.

Kyle E.
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5 stars! I really enjoyed my experience. They were on time, communicated the issues very well, and made me feel at ease. They even sent me a follow up email with before and after photos. Amazing service - will recommend to everyone!

Bonnie T.
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EPIC Air Heating and Cooling provided us with prompt and exceptional service replacing our A/C unit.The two repairmen went above and beyond to service our needs.  They were prompt, honest, extremely knowledgeable, and they completed everything in a timely manner.I highly recommend this business!

Marlowe R.
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Epic Air Heating and Cooling is the way to go! They were very responsive and quickly dispatched  someone to my home. Zach was amazing.  He was in and out! Within minutes he discovered problem and resolved it. I am grateful for the service provided. Thank you again!

Annie R.
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Thank you to David! My air conditioning unit has not worked for almost 2 months and David from Epic Air was here less than an hour and had my system running. I appreciate the support and service and would use you all in the future. Thank you again.

Danielle D.
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